Each GITCHI GAMI piece is made to order and is subject to 1 week production time before shipment unless otherwise stated. All items are shipped via USPS first class mail and include a tracking number. First class mail usually takes 3-5 days. Expedited shipping options are available upon checkout, however this does not change the production time.
If you are questioning where your order is at, please refer to the given tracking number or feel free to contact us if it hasn't shipped yet. GITCHI GAMI is not responsible for lost or stolen packages if confirmed delivered through USPS tracking. Buyer is responsible for any additional re-shipping fees if a package is returned to us due to an undeliverable or incorrect mailing address.
International shipping: Any applicable duties, tariffs, or taxes are the responsibility of the buyer. Tracking is not always available in all international countries/locations therefor we cannot warranty lost or stolen packages after they leave the USA. Please contact your local post office regarding any tracking or delivery issues.